Terms and Conditions

Effective Date: April 16, 2025

Welcome to PUFFYMAGICNIE! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and purchasing from PUFFYMAGICNIE, you agree to be bound by these Terms. Please read them carefully.

1. General Information

These Terms apply to all users of the PUFFYMAGICNIE website, including customers, merchants, and anyone accessing content. We reserve the right to modify, update, or change these Terms at any time, with changes effective immediately upon posting. We encourage you to review these Terms regularly to stay informed about updates.

2. Use of the Website

  • Eligibility: By using our website, you confirm that you are at least 18 years of age or accessing the website with the consent of a parent or guardian.

  • Account Creation: You may be required to create an account to make a purchase or access certain features. You agree to provide accurate, complete, and up-to-date information when creating your account and to update your information as necessary.

  • Account Security: You are responsible for keeping your account login details confidential and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

3. Product Information and Availability

  • Stock Availability: All products listed on the website are subject to availability. In the event of stock issues after your order is placed, we will notify you immediately and offer alternatives such as backordering, choosing a different product, or receiving a refund.

  • Product Descriptions: We strive to provide accurate product information, including descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. If a product is misrepresented, we reserve the right to correct the error before processing your order.

4. Pricing and Payments

  • Pricing Accuracy: Prices listed on the website are in the applicable currency for your region and may change without notice. We make every effort to provide accurate prices, but if a price error occurs, we will notify you and you can choose to proceed with the corrected price or cancel the order.

  • Sales Tax: Applicable taxes will be calculated and added to the total order amount during checkout, depending on your shipping address.

  • Payment Methods: We accept major credit/debit cards (Visa, MasterCard, American Express, etc.), PayPal, Apple Pay, Google Pay, and other secure online payment methods. Payments are processed securely through third-party payment processors.

5. Order Confirmation and Processing

  • Order Confirmation: After placing an order, you will receive a confirmation email summarizing your purchase. This email is an acknowledgment of your order but not an acceptance of it. PUFFYMAGICNIE reserves the right to cancel or refuse any order.

  • Order Processing: Orders are processed once payment is confirmed. If any issues arise with the payment or product availability, we will notify you and work to resolve the issue as quickly as possible.

6. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods based on your location and order size. Shipping fees and delivery times will be calculated at checkout.

  • Delivery Times: Delivery times are estimated and may vary depending on factors such as location, shipping method, and availability. Please note that external factors like weather or shipping carrier delays may affect delivery.

  • Shipping Responsibility: Once the products are shipped, the risk of loss or damage is transferred to the customer. We encourage you to inspect your order immediately upon receipt and report any issues within 7 days.

7. Returns and Exchanges

  • Return & Exchange Policy: If you are not satisfied with your purchase, you can return or exchange eligible products within 30 days from the date of receipt. For more information, please refer to our Return & Exchange Policy.

  • Damaged or Defective Products: If your item is damaged or defective, please contact us immediately for assistance. We will arrange a replacement or refund, depending on the situation.

8. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

  • General Limitation: PUFFYMAGICNIE is not responsible for any direct, indirect, incidental, or consequential damages that arise from the use of our products or website. We do not guarantee the accuracy of product descriptions, and we are not liable for any errors or omissions.

  • Shipping Delays: We are not responsible for delays caused by third-party shipping carriers, weather conditions, or other external factors.

10. Indemnification

You agree to indemnify and hold harmless PUFFYMAGICNIE, its affiliates, employees, and agents from any claims, damages, or losses arising out of your use of our website, your purchase of products, or any violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes related to these Terms will be handled by the courts located in the United States, and you consent to the exclusive jurisdiction of these courts.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. PUFFYMAGICNIE is not responsible for the privacy practices or content of these external websites. We encourage you to review their terms and privacy policies before interacting with them.

13. Termination

We reserve the right to suspend or terminate your access to our website and services if we believe you have violated these Terms or engaged in any activity that harms the integrity of the website or business.

14. Changes to Terms and Conditions

We may update these Terms from time to time. Any changes will be posted on this page with the updated “Effective Date”. By continuing to use our website after such changes, you agree to the updated Terms.